Effective Date: July 1, 2026
John's Oil ("John's Oil," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information that you voluntarily provide when you:
- Request fuel delivery
- Schedule heating, cooling, or plumbing service
- Contact us by phone, email, or online form
- Request a quote
- Sign up for email communications
- Submit a job application
- Participate in promotions or referral programs
Information collected may include:
- Name
- Address
- Email address
- Phone number
- Service address
- Billing information
- Payment details
- Account information
- Employment information (for job applicants)
- Any other information you choose to provide
We also collect certain information automatically when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referring website
- General location information
How We Use Your Information
We use your information to:
- Provide fuel delivery and home services
- Process payments
- Schedule appointments
- Respond to inquiries
- Send service reminders and account notifications
- Improve our website and customer experience
- Provide customer support
- Process employment applications
- Send promotional communications when permitted by law
- Detect fraud and maintain website security
- Comply with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.
You can control cookie settings through your browser. Disabling cookies may affect certain website features.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties that help us operate our business, including:
- Payment processors
- Website hosting providers
- Marketing service providers
- Customer communication platforms
- Analytics providers
- Technology vendors
- Professional advisors
- Government agencies when required by law
These service providers are authorized to use your information only as needed to perform services on our behalf.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we take security seriously, no method of transmitting information over the internet or storing electronic data is completely secure.
Your Choices
You may:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of personal information, subject to legal obligations
- Opt out of marketing emails by using the unsubscribe link included in our communications
- Contact us regarding your privacy preferences
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
If we learn that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.
California Privacy Rights
If you are a California resident, you may have additional rights regarding your personal information under applicable California privacy laws. Please refer to our California Privacy Notice for more information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us.